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For some, customer is the
king, for others,
customer is the god. For me, customer is a
beloved friend I
strive to make happier. |
Vadim Kotelnikov |
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Customer is not an object of
marketing. Customer is the one who, if pleased, pays your
salary, and, if excited, brings you
joy and inspiration.
>>> |
Vadim Kotelnikov |
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Don't
be a
seller,
be a helper ‒ help your
customers
grow and shine.
Help your customers grow happier in their own life story with your solutions to
thank for it to as large extent as possible. |
Vadim Kotelnikov |
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The customer is
always right. The question is how you can be
right about the customer. The answer is
empathy.
Imagine
the ideal customer experience and strive to provide it.
Articulated customer
dissatisfaction is an
entrepreneurial opportunity for
value innovation. |
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