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Love for
customers is
the
springhead
of the cascade
of
innovations
and
the river
of
revenues.
>>>
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Loving
Customer Relationships
Care about your customers. Don’t be too obsessed with acquisition of new customers,
work harder to retain the existing ones because it’s
more rewarding. Remember that when a new customer says
“Yes" the loving relationships are only just beginning.
Nurture a burning desire for long-term loving customer
relationships if you want to maximize customer lifetime
value and reduce customer acquisition cost...
More
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