M-Banking Adoption Barriers and How To Reduce Them
The major barriers to m-banking adoption by small- and
medium-sized enterprises (SMEs)
are the operational constraints such as cash management,
policy and regulation, and administrative obstacles.
Strengths and Weaknesses of SMEs
What factors do influence the intention of SME managers
to adopt an m-banking service?
modern SMEs want mobile-based banking that helps
them run their businesses
Benefits of e-Business
ICT Trends: Market Shifts
Education is a very important factor that is associated
with m-banking adoption. Though many SME managers have
mobile phones and know about the m-banking service, a
higher rate of awareness and education obviously will
facilitate m-banking adoption. Especially people from a
lower educational background may not understand the
usefulness of m-banking.
SME owners/managers need low cost accounts to take
advantage of small savings and micro credit
opportunities. They would adopt a technology if the
technology has a use and is affordable to buy and
Many SME's managers/employees, especially rural ones,
are reticent to divulge banking information online.
Therefore, proper education and training should be given
to reduce the effect.
Voice recognition based m-banking is especially suitable
for illiterate people. Interoperability of m-banking
between the mobile networks is important as multiple SIM
usage is common.
And finally, engagement with the SMEs
is an important organizational factor in m-banking
diffusion, especially for rural